SportsMania — Privacy Policy
How we collect, use, protect, and handle your data across web and mobile applications.
1. Introduction
Welcome to SportsMania, developed by Location Technologies Pvt. Ltd. SportsMania connects athletes with sports venue owners to discover, book, and manage sports facilities.
We are deeply committed to protecting your privacy and ensuring your data is handled securely.
2. Information We Collect
Personal Information: Phone number (primary identifier), full name, email address, password (bcrypt hashed), profile photo, and OTP verification codes.
Usage & Device Data: Device model, operating system, app version, push notification tokens, session duration, and booking history.
Location Data: Venue location details and approximate device location to present nearby sports facilities.
Payment Data: Transaction IDs, booking totals, and payment status. Complete credit card or banking details are processed directly by gateway providers and never stored on our servers.
3. How We Use Information
Account Authentication & Security: Registering users, issuing OTP verification codes, and securing JWT sessions.
Booking Engine Operations: Managing real-time slot locks, operating hours, and booking status transitions (Pending -> Confirmed -> Completed).
Communications & Support: Dispatching SMS alerts via Twilio, push notifications, and customer support resolution.
4. Third-Party Integrations
Twilio: SMS OTP verification and notification delivery.
AWS S3: Media storage for venue galleries and proof uploads.
PostgreSQL & Prisma: Encrypted database storage for accounts and bookings.
Payment Gateways: Processing online payments securely.
5. Contact & Rights
Users have the right to request access to, correction of, or deletion of their personal data at any time by contacting support@locationtechnologies.io or visiting our contact page.
